Manager Training Playbook

From best barista to great managerMost cafés promote their best barista and hope for the best. Six months later that person is burned out, the team’s frustrated, and nobody can say what went wrong.Nothing went wrong with the person. Nobody told them the job changed.This is the training that should come with the promotion — the playbook I wish someone had handed me when I moved from bar to management. Built from 15 years running multi-unit coffee programs, not theory.Who this is for• New or struggling coffee shop managers• Café owners who want consistent teams• Baristas stepping into leadership roles• Anyone tired of winging it with trainingWhat’s inside• Manager onboarding checklist• Barista training systems & workflows• Shift leadership & team communication tools• Performance & feedback frameworks• Hiring & retention playbooks• Daily, weekly & monthly manager routinesEverything is ready to use. No fluff. Just the exact systems I’ve used to build strong, consistent teams across multiple coffee shops.Stop hoping your new managers figure it out. Give them the playbook that actually works.

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